Wednesday, May 1, 2019
Relationship Marketing in Lenovo Essay Example | Topics and Well Written Essays - 4000 words
kin Marketing in Lenovo - Essay ExampleThis facilitated the organisation to build greater portion of loyal customers in domestic along with international business markets. alliance marketing is the association prevailing between the sellers and the buyers in the context of marketing any product and/or service. It is also regarded as the trust and belief endure amid the customers and the employees of an organisation, which eventually grows a long-term relationship between them (Sphan, 2015). It has been argued that relationship marketing is not only special between the customers and the employees of an organisation, but also amid every stakeholder of an organisation. Relationship marketing is of extreme value from the perspective of an organisation, as it is long lasting and difficult to be imitated as well as destroyed by the competitors (Angeles & Nath, 2003).Relationship marketing is reckoned to be a Customer Relationship Management (CRM) Strategy, which tends to encourage long lasting and tender connection between a brand and a customer.This results into generating repetitive sales by collecting applicable information from the potential customers and encouraging word-of-mouth promotion (Brink & Berndt, 2008). On a further note, the other purposes of relationship marketingare to create repeated sales and most importantly endorsing word-of-mouth promotion among others. In relationship marketing,buying patterns, customer profileand history ofcontactsaremaintainedin asalesdatabase (Rai, 2012). Moreover, account executives are also recruited in order to fulfil theneedsand demands of the High Net price Individual (HNI) clients and maintain effective relationship with them in order to derive maximum profits. Such clients or the executives also have the opportunity to cross sell different products of the organisations (Bidgoli, 2010). Moreover, maintaining
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